Testimonials
We receive so many wonderful comments from our guests that we thought we'd share them - here are handful of comments we have received recently:
June 2010:
“Having used the spa for a number of years it is clear to see the money that has been invested. The room was beautiful and exceptionally clean. The whole ambience is welcoming and relaxing. I have recommended personal friends to stay here. I feel that confident that they will be well looked after.”
“Lovely big room, amazing service and polite staff. Had a thoroughly good time, can’t wait until our wedding next year. Food was absolutely amazing.“
“Just a note to say how delighted we were with our daughter's wedding reception at The Spa on Saturday - everything went like clockwork and we had lots of complimentary comments from the guests about the food, the staff and the hotel generally. We would have no reservation in recommending you to others.”
“My family and friends had lunch in your hotel on Sunday 13th June to celebrate my 60th birthday. From the time we walked into your beautiful hotel until the time we left, your staff were absolutely marvelous. From bar staff to restaurant staff we could not have had any better service and all the meals were first class. It really made my day extra special.”
“Very pleasant stay, staff so helpful and pleasant, food excellent, standard excellent.”
“Excellent stay, will certainly recommend and will visit again! All dinner/breakfast staff very responsive and made our stay a pleasure.”
“Beautiful room and wonderful food, all made better by friendly and approachable staff. Possibly the best hotel I’ve stayed in”
“I booked this hotel as an ideal location to celebrate our 10th wedding anniversary and have a break from 2 small children without the long drive. We had an excellent time. Thank you.”
“We have had a very enjoyable stay. The restaurant staff are very efficient and friendly. Rooms and facilities very well presented. We would certainly recommend your hotel for anyone wanting a relaxing break.”
“As always – first class! Spa gym excellent facilities. Room immaculate. All staff very polite – so rare these days”
“We both enjoyed ourselves very much indeed. Excellent food, comfortable bed and cheerful staff throughout. What more does one wish for. Will book again.”
“Fantastic service yet again!! Staff wonderful. The Spa has the right recipe for a happy and restful stay. Thank you very much”
“We had an amazing wedding day. We want to thank you all so much for making our day very special, the staff, food and venue were amazing so thank you all very much. We will def be recommending the hotel to everyone.”
“Beautiful hotel, clean! Friendly, helpful staff. Well worth the 4 stars.”
“It is for me an enjoyable stay for me, cannot single out any of the members of staff. They have all been very good. The bed was very comfortable. Bathroom clean and stylish.”
“Fantastic service, both hotel and spa, room perfect."
“Wonderful stay. Staff have been friendly and extremely helpful. The room is a treat with all the facilities you could require.”
“The wedding was amazing. Food, service, everything, all our guests said the wedding was the best, thank you”
“Fabulous shower, best ever in an hotel. Staff make your hotel a pleasure to stay in, as does your chef. Best hotel breakfast – and dinner superb. Barman was also very good.”
“I had my wedding breakfast/reception here and loved every minute of it. All my guests said it was so lovely surroundings and the food was the best they have ever had! Thank you for making our big day so special. All the waiting staff on the day were excellent.”
May 2010:
"I just wanted to drop you a line and thank you and the staff/management for a great experience at your hotel. The room was great, the facilities excellent and all the staff we came into contact with were polite, professional and very approachable. We will certainly recommend the hotel to friends and family, and will probably come again (for more than one night next time!)"
"We thoroughly enjoyed our stay. Every aspect of the experience was first class. The food was excellent and very well presented. The room was very comfortable and immaculate."
"Lovely accommodation, fabulous food, will definitely return."
"Truly an excellent hotel. We came for a wedding reception, will have to come back. All bar and catering staff excellent."
"A very nice hotel. I have stayed in 5 star hotels where the service has not been as good as here! Room very comfortable. Barman in Zagatos was extremely helpful, efficient and very hard working."
"This is a wonderful place to stay, accommodation, food, service fantastic. Congratulations, good job."
"A wonderful relaxing break 'between homes'. Our every need was catered for in a courteous and friendly fashion. All staff are to be commended, they contribute towards a superb venue."
"We had a really enjoyable stay, all the staff made us feel really comfortable. All the staff also helped cater for our needs. The spa treatments and staff were also fantastic."
"Brilliant, couldn't fault anything to do with spa break or hotel, food in restaurant fantastic, everybody was friendly (what a change to have decent hair dryer in the bedrooms) I will return."
"An excellent experience which gave an oasis in a hectic work schedule. Excellent room and bed allowed a (rare) good nights sleep. Bathroom with effective shower much appreciated. Ample work space and easy internet access. Staff helpful re: an early breakfast in lounge. All staff very friendly and helpful."
"Lovely comfortable stay, super party, courteous, helpful staff."
"Fantastic decor in room/bathroom, great service, delicious breakfast and friendly staff. Will definitely visit again!"
"The room and bathroom were spotlessly clean. I have very much enjoyed my stay and would definitely come again. A very comfortable and beautiful hotel."
"Booked for my wife's 60th birthday. My wife loved the indulgence experience. Breakfast and dinner were both excellent. We thoroughly enjoyed our stay! All staff we encountered were really nice."
"Professional and enthusiastic staff. This made all the difference. As well as the good condition of the furnishings and furniture. I would come again. All staff excellent."
"Best hotel I have stayed in this year and I travel all over the country and stay in hotels every week. I will be recommending to our company if colleagues need to stay in TW to book here."
