Accessibility
Directions
Directions to The Spa Hotel are available here, or by calling the hotel on 01892 520331.
Arrival
As you arrive at The Spa Hotel, you will find 3 parking spaces reserved for blue badge holders. These are located directly opposite The Spa Hotel's main entrance. Our entrance porch has been redesigned and there no steps to negotiate. Please make your way to Reception and advise them if you require any assistance.
Reception
The Reception desk is located on the ground floor of The Spa on the right hand side just inside the front door. You will be offered a personal check-in service. Assistance is available to help with your luggage and a full explanation of the Hotel's facilities together with a familiarisation tour.
Public Areas
The Lounge, Orangery, Bar and Restaurant are located on the ground floor and there are no steps to negotiate in order to access these areas.
Bedrooms
The Spa Hotel has a bedroom on the ground floor especially adapted for guests with accessibility needs.
Spa Health & Spa Spa
The Spa Health Leisure Club and Spa Spa are located on the ground floor and a member of the leisure team will show you the facilities. The Spa Health Reception area, changing rooms and Spa Spa treatment rooms are all on one level, however there are some steps down to the pool and gymnasium. Handrails are in place and a ramp will be provided on request.
Conference and Function Rooms
If you are attending a conference or function at The Spa we have 6 conference rooms situated on the ground floor. There are no steps to negotiate in order to access these rooms.
Our Staff
Our staff have been specifically trained to be aware of your potential needs and to assist where possible. We recognise your desire to be independent and are anxious not to over impose ourselves during your stay, so please let us know the level of assistance you will require. Should you have any questions about your stay, please do not hesitate in contacting us, as we will be only too pleased to help you.
We look forward to welcoming you to The Spa Hotel.
